Where to buy Saatva mattress (online and offline) (2024)

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Quite a few mattress brands are available in companies like Mattress Firm, Bed, Bath, and Beyond, and Macy’s, which sell mattresses both on their websites and in-store locations. But can you buy Saatva mattresses there as well? The situation with Saatva is a bit different, actually. I asked their customer service where to buy Saatva mattresses and here’s what they told me.

Where to buy a Saatva mattress online

There’s only one place you can buy a Saatva mattress online, and it’s their official website. That’s also the only way to get the full Saatva warranty.

Some individuals might sell their used or unopened mattresses on places like eBay, but I can’t really instruct you to go there because

• a) you can’t get the warranty, and
• b) there’s not much choice, you can only hope they’re selling exactly what you need.

I even found a website that “liquidates mattresses” by, as they say, buying them from manufacturers for low prices during slow seasons and reselling them.

The price they offer is way lower than the original price. This company has its own replacement warranty because the act of reselling mattresses, that is, being the second owner, denies the original manufacturer’s warranty.

If you find any of these deals online or in your own area, please be careful because it could prove to be a scam.

One of the reasons you can mainly find Saatva in their own stores is that every single Saatva mattress is made-to-order here in the US.

Yes, they start making your mattress only after you buy it, which makes me question the above type of business. Saatva factory workers make around 2,500 mattresses per week and each buyer gets a new freshly-made mattress.

This is how Saatva makes sure they deliver the best quality of the mattress because it doesn’t have to sit in a storage facility with questionable temperature regulation (which can damage the foam) and attract co*ckroaches and signs of bedbugs, or get damaged due to improper storage.

Speaking of handling and quality, Saatva isn’t a bed-in-a-box brand because in order to be one, they would have to make only airy-foam mattresses with pocketed coils. These materials can be squished and rolled into a roly-poly and shoved into a box.

Instead, many of their mattresses are sturdy and some contain robust old-style coil systems which cannot be squished. Your Saatva mattress will only arrive flat.

I talked a lot about bed-in-a-box vs. traditional mattresses, and Saatva is one of the brands that fill in the gap – it’s an online mattress company whose products arrive by truck, but it’s more of a traditional mattress in how well it’s built.

For this reason, there are no Saatva mattresses sold on Amazon or elsewhere online.

Saatva’s official website

As I pointed out, the Saatva website is the single online place where you can buy a Saatva mattress. And it’s really not hard.

You can reach out to Saatva customer service via online chat or phone 24/7. Their representatives are all US-based, friendly, knowledgeable, and ready to help you with anything you need.

You can also take a simple mattress quiz of only six questions to find out what’s the best Saatva mattress for you. Additionally, I’d recommend you use our guide on choosing the right mattress for extra information on mattress sizes, types, firmness levels, etc.

As for the prices, Saatva mattresses are not the cheapest mattresses out there, but you can finance your mattress through Affirm (they used to accept Klarna, but stopped in 2022).

On top of that, you can hunt for seasonal discounts or check if you’re eligible for a special discount of $225 on orders over $1,000.

This discount program covers the military, healthcare workers, first responders, students, teachers, government employees, and seniors.

Where to try a Saatva mattress in stores

Saatva only exhibits their mattresses at Saatva mattress stores. \

At the time of writing this article, they have 11 stores all across the US and four are planned to open by the end of 2023.

They are open every day of the week, Monday through Friday from 10 am to 7 pm, on Saturdays from 10 am to 6 pm, and Sundays from 11 am to 6 pm.

Saatva showrooms

This is the full list of stores in which you can buy a Saatva mattress:

• Boston, MA – Newbury Street
• Chicago, IL – North Halsted
• Charlotte, NC – South Park
• Dallas, TX – West Village
• Los Angeles, CA – Melrose
• New York, NY – Manhattan Flagship Store
• Portland, OR – Pearl District
• Philadelphia, PA – Rittenhouse Square
• San Francisco, CA – Union Square
• Seattle, WA – University Village
• Washington DC – Logan Circle

Saatva lists all viewing rooms on their website with the exact addresses and a 360° interactive virtual view of most stores.

The upcoming four stores will open in Long Island, South Dakota, New Jersey, and one in the Flatiron District of NYC.

Saatva mattress models

There are ten models of Saatva mattresses, including one crib mattress model.

I’m going to give a brief overview of each below, but you should read our full Saatva mattress review for more details about each product.

Here’s a brief overview of each Saatva mattress model, including mattress type, materials, and compatibility with the Saatva adjustable base.

Saatva Classic mattress

Saatva Classic is the best-selling and most popular model of all Saatva mattresses.

It’s not as fancy as the Saatva Latex Hybrid mattress, but also not as expensive.

This is a fairly durable and supportive mattress. It has two layers of coils and is great for combination sleepers.

The luxury firm is the best choice if you need a mattress for stomach sleepers.

• Type: Hybrid innerspring (innerspring + individually-wrapped coils)
• Firmness level: Plush soft/luxury firm/firm
• Top/Cover: 3″ Euro pillow top, organic cotton cover
• Edge support: High-density foam
• Core support: Pocketed coils
• Base support: Tempered steel coils
• Cooling: Coils and cotton cover
• Compatible with Saatva adjustable bed: Yes (11.5-inch height only)

Loom & Leaf mattress

Loom & Leaf mattress is a memory foam model.

Extremely low motion transfer and superior pressure relief make this mattress great for couples, side sleepers, and anyone who needs relief on pressure points.

Although it features gel-infused foam, hot sleepers might want to look at other, cooler Saatva models.

• Type: Memory foam
• Firmness level: Relaxed firm/firm
• Top/Cover: Quilted organic cotton cover
• Edge support: High-density memory foam
• Core support: Memory foam
• Base support: High-density foam
• Cooling: Cotton cover, spinal zone gel layer
• Compatible with Saatva adjustable bed: Yes

Saatva Latex Hybrid mattress

Latex is one of the top mattress materials.

It’s natural, breathable, and durable.

The Saatva Latex Hybrid mattress features a coil system for decreased motion transfer and greater conformity to various sleeping styles.

This mattress is great for those who need a cooling mattress. Oh, yes, by the way, it also made the top of our list of best natural organic mattresses.

• Type: Natural latex hybrid
• Firmness level: Medium-firm mattress
• Top/Cover: Hand-tufted cushioned Euro-top, organic cotton cover
• Edge support: No special edge support
• Core support: Zoned pocketed coils
• Base support: Cotton and wool loft pad
• Cooling: Organic wool and cotton, natural latex
• Compatible with Saatva adjustable bed: Yes

Solaire Customizable mattress

Solaire is the most unusual and versatile of all Saatva’s mattresses because it features dual air chambers that each sleeper can adjust to their liking.

It can go from firm to soft in dozens of firmness options.

Although it’s a single mattress, each side can be raised or lowered to accommodate both sleepers.

• Type: Air mattress with gel memory foam layers and natural latex
• Firmness level: 50 firmness settings
• Top/Cover: 3″ Euro pillow top, organic cotton cover
• Edge support: Power edge enclosure
• Core support: Vulcanized air chambers
• Base support: Power edge enclosure
• Cooling: Cotton cover, natural latex, gel-infused memory foam
• Compatible with Saatva adjustable bed: Yes

Memory Foam Hybrid mattress

More often than not, a memory foam hybrid mattress is a better choice than a simple memory foam mattress because “hybrids combine the best of both worlds” (this expression has become a real mattress-industry cliche, but it’s true).

The Saatva Memory Foam Hybrid mattress has AirCradle foam which kind of looks like an upside-down egg crate, except the “egg crate” part is more like waves.

It’s supposed to give you more contouring, pressure relief, and allow easier moving around.

• Type: Memory foam & innerspring hybrid
• Firmness level: Medium-firm
• Top/Cover: Quilted cover with organic cotton
• Edge support: High-density foam
• Core support: AirCradle memory foam
• Base support: 1″ premium support core foam
• Cooling: Cotton cover, AirCradle foam, pocketed coils
• Compatible with Saatva adjustable bed: Yes

Zenhaven Natural Latex mattress

Zenhaven Natural Latex mattress is the real gem among Saatva mattress models.

The only 100% natural latex mattress is flippable; the Dunlop latex side offers a firmer surface while the Talalay latex is the luxury plush side.

It’s great for side sleepers as well as any other sleeping position.

Can you decide between the all-time favorite Saatva Classic and Zenhaven?

I pick Zenhaven.

• Type: Natural latex
• Firmness level: Gentle firm and luxury plush (flippable mattress)
• Top/Cover: Quilted organic cotton cover
• Edge support: Natural latex
• Core support: Natural latex
• Base support: Natural latex
• Cooling: Natural latex, cotton
• Compatible with Saatva adjustable bed: Yes

Saatva HD mattress

This beauty is the most durable of all Saatva mattresses!

Want something to last for a long time? The Saatva HD has a strong innerspring system – just like they used to make back in the day – and contains the most durable of foams – latex.

If you’re heavy, this is the one for you. Saatva HD is medium-firm, but lightweight sleepers might feel like it’s firmer than that.

This is a great mattress for heavy sleepers.

• Type: Hybrid innerspring
• Firmness level: Medium-Firm
• Top/Cover: Hand-tufted 3″ Euro pillow top, organic cotton cover
• Edge support: High-density foam
• Core support: High-density memory foam, support foam
• Base support: 12.5-gauge tempered steel coils, 17-gauge helical wire
• Cooling: Natural latex, steel coils, organic cotton cover
• Compatible with Saatva adjustable bed: No

Saatva RX mattress

Saatva RX is somewhat of an experimental mattress.

Who puts foam cylinders on top of pocketed coils? And then places foam-encased micro-coils (what?) on top of that?

Definitely the most futuristic model, the Saatva RX – which has just come out – has yet to prove its worth among customers.

• Type: Innerspring micro-coil hybrid
• Firmness level: Supportive Plush
• Top/Cover: Organic cotton
• Edge support: High-density foam
• Core support: micro-coil system encased in high-density foam,
• Base support: cooling graphite-infused foam on top of each pocketed coil and pocketed coil system
• Cooling: Coils, cotton cover, cooling graphite and phase-change material-infused memory foam
• Compatible with Saatva adjustable bed: Yes

Saatva Youth mattress

Saatva Youth is a kid mattress for when your children outgrow their cribs.

Use one side until they start school, and flip it over for more appropriate support when they get older.

The cover is waterproof, which is something you want even well after they are potty trained.

• Type: Innerspring, flippable mattress (3-7 year-olds side and 8-12 year-olds side)
• Top/Cover: Quilted organic cotton cover and waterproof barrier
• Edge support: High-density foam
• Core support: Innerspring system
• Base support: Memory foam
• Cooling: Organic cotton, springs
• Compatible with Saatva adjustable bed: No

Crib Mattress

The Saatva crib mattress is also flippable with the firmer side for babies to protect them from SIDS, and the softer side for toddlers because they start needing more cushioning as they get bigger and heavier.

All-natural materials are important for the safety of your child.

• Type: Innerspring, flippable mattress (baby and toddler side)
• Firmness level: Firmer (baby side) and softer (toddler side)
• Top/Cover: Organic cotton cover and waterproof barrier
• Edge support: High-density foam
• Core support: Innerspring system
• Base support: Latex foam, eucalyptus fibers
• Cooling: Latex, cotton, coils

FAQs

Conclusion

You can buy Saatva mattresses on Saatva.com and see them in person in one of about a dozen mattress stores across the US.

If you find their mattresses elsewhere online or in a physical store, bear two things in mind – they will not be covered by Saatva warranty and they will not be freshly made-to-order (who knows what could be wrong with them, so be ready to take risks if you opt for that).

If there’s anything you’re not sure about, you can always reach out to Saatva customer support; literally, always – at any time, and ask them.

These US-made mattresses are not the most affordable, but they offer good quality.

Next step: Check out where you can buy the Saatva Classic mattress. It’s Saatva’s flagship model. If you aren’t sure which mattress to go with, choose the Classic (available both online and in stores).

Psst… the sleep review industry is full of liars, sharks, and thieves. It’s a modern-day version of getting ripped off at your local mattress store. So, why should you trust us?