1. How do I redeem my points?
Redeeming is easy. Just follow these three simple steps:
1. Check your points balance. You can do this by visiting membershiprewards.ca and logging in to your account.2. Choose your Rewards. Our website features a wide range of exciting Rewards including: top-brand merchandise, gift cards and certificates, as well as premium travel and entertainment options.
3. Click or call. Follow the instructions on our website to complete your redemption. Alternatively, you may call us at 1-800-668-2639.Small Business Cardmembers, please call 1-888-721-1046. Corporate Cardmembers, please call 1-800-716-6661.
Please note, if you want to redeem points, your Card and all other Linked Cards must not be past due (e.g. we have not received the required minimum monthly payment due on the Card on time). If a Card is past due, we must first receive the amount owing in order for you to redeem points.
2. How do I transfer my points to another loyalty program?
If your Card has these reward options available, transferring your points to a participating frequent flyer or other loyalty program is easy. To transfer points to one of these third parties, you must first connect your Membership Rewards points account to the account in your name with the third party.Please click here for a list of frequent flyer and other loyalty program participants.
3. Can I transfer points into someone else's frequent flyer or loyalty program account?
No, Membership Rewards points can only be transferred by you into an account in your name. For more details, view the4. Does American Express automatically transfer points to my frequent flyer or other loyalty program account?
No, if you want to transfer your points to your eligible frequent flyer or other loyalty program you must first register the program account with us, then login to your Membership Rewards account or call 1-800-668-2639 to process the transfer.Small Business Cardmembers, please call 1-888-721-1046. Corporate Cardmembers, please call 1-800-716-6661.
5. I've transferred points from my Membership Rewards account to my frequent flyer or other loyalty program account but I can't get the booking I want. Can I transfer them back?
No. Once points are transferred, the transfer cannot be reversed. Prior to transferring your points, please confirm reward availability with the third party rewards program.6. I've transferred points from my Membership Rewards account to my frequent flyer or other loyalty program account. Are bookings made with those transferred points eligible for the embedded travel insurance coverage on my Card?
Once you transfer your Membership Rewards points, they become part of and subject to the terms and conditions of the third party rewards program. Some travel insurance related benefits that may be included with your Card may not provide coverage for trips purchased with points from a third party rewards program. Please see the terms and limitations outlined in your Card’s insurance certificates for details. To purchase additional coverage, please visit AMEX Travel Insurance.7. How long does it take to transfer points to my frequent flyer or other loyalty program account?
Point transfers to Aeroplan®* and Delta SkyMiles® are instant, provided you have a valid account with them that is already registered in our system. All other transfers it may take up to 5 business days.8. How long does it take to process my order?
We will process your request as quickly as possible.
Please note:
- Merchandise items may take between 2-4 weeks for delivery.
- Gift Cards and Certificates may take between 3-5 days for delivery.
- Point transfers may take up to 5 business days.9. Are there any restrictions as to when I can use my gift cards or certificates?
With a few gift cards and certificates there are times during the year when availability is limited. Please consult the terms that come with the gift card for additional information, such as expiry or use by dates.10. Can I send items to a different address or someone else?
Yes. You can change the delivery name and address at checkout. However, please note that Rewards cannot be delivered to a PO box or to an address outside Canada.11. How do I return unwanted items?
Once you redeem points for merchandise, gift cards, or gift certificates, they are not refundable, replaceable, or redeemable for cash, credit, or points.Some merchandise items can only be returned if they are incorrect, damaged or defective. If you received a damaged or defective item, or if your order was incorrect, please contact Customer Service at 1-866-454-3549. Please note that any electronic goods requested for a return must first comply with one of the above mentioned reasons in order to receive a return label; all such electronic return requests must be made no later than 10 days of receipt of item in order to be honoured and must be returned in their original packaging. This policy excludes Apple products, as they are non-returnable and directly warranted by Apple.
12. Can orders be shipped overseas or to a PO box?
Orders can only be shipped to a Canadian address. Orders cannot be shipped to PO boxes.13. Can I redeem points for a credit to my Card?
W ith the Use Points for Purchases program, eligible Cardmembers can redeem points for a statement credit towards an eligible purchase charged to their Card. Redemption rates may vary by Card. Register for online services to view your eligible purchases and to redeem online. You can also view eligible purchases and redeem directly in the Amex App. Only eligible purchases posted to your Card account will be displayed for redemption. If you wish to redeem points towards an eligible purchase within the last 12 months that is not displayed online, please contact us at the number listed on the back of your Card. Full terms and conditions for the Use Points for Purchases Program can be found at www.americanexpress.ca/usepointsforpurchases The Use Points for Purchases Program is not available for Corporate Cardmembers.14. Can I pay for purchases with my points?
Yes, you may be eligible to redeem points to pay for purchases at Amazon.ca or Ticketmaster.ca®*For trademark ownership details see: americanexpress.ca/aeroplantrademarks
FAQs
How do I redeem my Amex reward points? ›
For web, check out all the rewards available to you on the Membership Rewards page. Once you have made your decision, simply click to redeem. For the Amex App, go to the 'Membership' tab and tap 'Redeem Rewards' and check out all the rewards available to you.
How much are 50,000 Amex points worth? ›Award Flights and Upgrades. Award flights are the most valuable redemption option, as 50,000 Amex points are worth $500 on trips you book through American Express Travel. Most domestic and international airlines participate, so it's easy to find a desirable flight.
How can I redeem my reward points? ›Go to your card issuer's website
Once you've made your purchases, earned your rewards and have enough cash back saved up, it's quite easy to redeem your rewards. On the card issuer's website, there will typically be a redemption portal where you can see what you've earned and choose how you want to redeem it.
You can redeem your Membership Rewards points for a statement credit, which is essentially a cash-back option. Points are generally worth 0.6 cent apiece when used in this way.
Do Amex Membership Rewards points expire? ›Membership Rewards Points have no expiry and can be redeemed till the the the Card account is active and in good standing.
What happens when you redeem Amex Rewards? ›The redemption of Points for Credit will be applied within 3 business days. It cannot be reversed and is not redeemable for cash via a credit balance refund. Corporate Cards cannot redeem Points for Credit.
How many Amex points for a flight? ›| Distance (miles) | Economy | Business |
|---|---|---|
| 0 - 500 | 6,000 pts | 15,000 pts |
| 501 - 1,500 | 10,000 pts | 20,000 pts |
| 1,501 - 2,750 | 12,500 pts | 25,000 pts |
| 2,751 + | 22,500 pts | 35,000 pts |
AmEx points value recapped
The current AmEx points value is between 1 cent when used to book travel directly and 2.8 cents when transferred to partners. But not all transfer partners are created equal. Popular programs like Marriott Bonvoy will net you less value than lesser-known options, such as ANA.
Gold Cardmembers could spend £100 at Amazon, while Platinum Cardmembers could trade 40,000 points for a new wireless credit card terminal from Square for their business.
Can I convert my reward points to cash? ›Can the reward points that I earn be converted into cash? A few banks give you the option to convert your reward points into cash. The amount that has been converted into cash will be credited into your credit card account. You can use this to make payments.
Can you use Membership Rewards points to pay your bill? ›
If you're worried about paying off your credit card bill, you can use points to get a statement credit to lessen that final sum. No, it's not a travel hack, but it's important to keep yourself out of debt, too. Generally speaking, your points will be worth about 0.6 cents per point if you choose this redemption option.
Can I use my rewards points to pay my bill? ›For some cards, accumulated reward points can be used towards your next credit card payment. In some cases, redemption options include requesting your reward points as cash payment through a check or direct deposit, which you can then use to pay for your next credit card payment.
Is it better to get Amex points or cash back? ›Cash-back cards win again for simplicity on redemption since one cash-back percentage point equals 1 cent per dollar spent. But when it comes to value, points and miles cards almost always come out on top. When redeeming points and miles, 1 point or mile is almost always worth more than 1 cent.
How many Amex points equals $1? ›100-200 Amex points equal a dollar, depending on how they're redeemed.
Can I use Amex points on Amazon? ›All you need to do is link your Membership Rewards enrolled American Express Card to your Amazon.com account. Redeem your available Membership Rewards Points every time you purchase at Amazon.com.
How much are 1000 Amex points worth? ›1,000 American Express points are worth about $6.7, depending on which American Express credit card you have and what you spend the points on. You will get the best value for your American Express points when you redeem them for Travel, but there are multiple redemption options.
How much is 1000 Amex reward points? ›1,000 POINTS = $10
Use Points for Purchases allows you to redeem 1,000 Membership Rewards® points for a $10 statement credit towards any eligible purchase.
Cardmembers earn points on every whole £1 spent with an American Express® Business Gold Card² and, depending on where and how you decide to spend it, 20,000 points is worth an average of £80-£100.
How long does it take to redeem Amex points? ›The redemption of Points for Credit will be administered solely by American Express within 3 business days and cannot be reversed.